Thank you for shopping at Flip2Cart! We want you to be completely satisfied with your purchase. This policy outlines the guidelines for returning or exchanging items purchased on our website (https://flip2cart.com/).
Return and Exchange Period
You have 14 days from the date of delivery to request a return or exchange. All returned items must be:
- In original and unused condition
- With all tags and labels attached
- .In the original packaging (if possible)
Exceptions
There are a few exceptions to our return and exchange policy:
- Items that have been used or damaged cannot be returned or exchanged.
- Items that are on sale or clearance cannot be returned or exchanged.
- Perishable items, customized products, and downloadable software cannot be returned or exchanged.
How to Return or Exchange an Item
To return or exchange an item, please follow these steps:
- Contact our customer service team by email (support@flip2cart.com) within 14 days of delivery.
- Provide your order number, the item(s) you wish to return or exchange, and the reason for your return.
- Our customer service team will review your request and provide you with instructions on how to return the item(s).
- Once we receive the returned item(s), we will inspect them to ensure they meet the return criteria.
- If the return is approved, we will issue a refund to your original payment method or exchange the item(s) as requested.
Please note: You will be responsible for the cost of return shipping.
Refunds
Refunds will be issued to your original payment method within 10 business days of receiving the returned item(s).
Contact Us
If you have any questions about our return and exchange policy, please contact us:
- Email: support@flip2cart.com
We hope this policy helps! We want you to have a positive shopping experience at Flip2Cart.
